Privacy policy
Privacy policy
The information given by the client is strictly confidential and will only be used for purposes of making the purchasing of products easier for the client.
"By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency."
Personal information collected
Upon visiting the website certain information is automatically generated about your device. This basically includes information regarding your web browser, the computer IP address and particularly the cookies that have been installed. We also collect information on the time and the zone.
In addition to this information we also collect data about other web pages or even products that you view and how much interaction you have on the site.
It should also be known that we collect information such as your name, billing address, shipping address and payment information when making a purchase or even when you attempt to make a purchase. This type of information is basically known as order information.
We collect device information with the aid of the following technologies
Cookies
This refers to data files that are placed on your device or computer and in most instances they include an anonymous unique identifier.
If you would like to know more about cookies and how to disable the function. Then visit http://www.allaboutcookies.org
Log files
This is used to track activities that happen and also collect data including your IP address, browser type, internet service provider, referring pages and date/time stamps.
Web beacons
These are tags and pixels. These electronic files are usually used to record information in regards to how users browse the site
In addition to the information aids mentioned above whenever you make a purchase or an attempt to purchase we collect certain information mentioned above. which is your email address, name, payment information that is inclusive of your credit card numbers. This information is termed as order information
Personal information in this regard refers to device and order information
The use of personal information
The personal information collected is generally used to complete orders that have been placed through the site (this may be include payment information processing, shipping arrangement and provision of invoices and or order information)
We can use this information to:
- Communicate with you
- Screen orders for potential risk or fraud
Data retention
When an order is placed on our site the information is then retained. This simply means that we maintain the information. The information will only be deleted when requested by you
Changes
It is possible that the policy may be amended from time to time as a means of growth and for reflection purposes.
Minors
This site is not at all intended for use for individuals under the age of 18
Contact us
For more information in regards to our privacy practices or in any occasion that you have questions ,queries please contact us by email info@dilwana.com
Or alternatively email us on the below address
Dilwana
[Re: Privacy Compliance officer]Dilwana, Plot 20582, Block 3,000000
Gaborone, Botswana